Release notes
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Checkr release notes 2023
Read MoreWelcome to Checkr release notes! This page updates every 6 weeks with changes to the Checkr Dashboard, Checkr API, and partner integrations.
04/17/2023
Bug fix
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Checkr Dashboard:
- To avoid partner customers seeing duplicate packages through multiple partner integrations, new partner customers can access only the packages below:
- Packages from the associated partner
- Packages created by the customer
- Packages created by Checkr
- To avoid partner customers seeing duplicate packages through multiple partner integrations, new partner customers can access only the packages below:
Enhancements
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Checkr Dashboard:
- Assess offers custom categories for motor vehicle record (MVR) rules.
- Customers can pause the adverse action process to have more time to review candidate-provided information. The pause can last up to 30 days.
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Candidate Experience:
- The Candidate Portal more clearly indicates which reports need the candidate's attention. Candidates also receive more information about providing documents to resolve exceptions.
- When candidates enter address information, a Google service automatically completes their entries.
New product
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Checkr Dashboard:
- Assess Standard is a new, fully self-service Assess product. Assess Standard clears records according to customer guidelines and assesses records as Clear or Review.
02/28/2023
Enhancements
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Checkr Dashboard:
- The Ineligible persons tab on the Continuous checks page lists near-real-time errors preventing enrollment in Continuous MVR (motor vehicle record).
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Candidate Experience:
- Candidates can access all of their reports from the past year in the Candidate Portal.
- Candidates who live or work in England or Wales can use live, online identity verification when they submit their identity digitally.
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Partner Dashboard:
- A screen-size-optimization change makes the Submit Account button more apparent.
New features
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Checkr Dashboard:
- Customers can customize packages based on their location and save packages for later use.
- Customers can order international motor vehicle record (MVR) reports with history for candidates who have a Canadian work location and Canadian driver's license. The international MVR report provides information about the driver's history of incidents.
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Candidate Experience:
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Candidates can now receive SMS notifications about the events below:
- Application receipt
- Background check completion
- Driver license exceptions
- ID verification exceptions
- Social Security number (SSN) exceptions
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Candidates can now receive SMS notifications about the events below:
01/17/2023
Enhancements
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Checkr Dashboard:
- Reports for deauthorized accounts show the Canceled status instead of Suspended.
- The Analytics page now shows worldwide data.
- Customers can enroll people in continuous checks with an assigned node and work location.
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Candidate Experience:
- Redesigned SMS messages to candidates clarify what candidates need to do next and are more readable than the previous versions.
- The redesigned Reports page shows candidate reports for the last year and which reports require candidate action.
New features
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Checkr Dashboard:
- International motor vehicle record (MVR) checks provide information about whether candidates with Canadian work locations and driver licenses are legally eligible to drive.
- Admins can create user roles with custom permissions for log access and developer settings.
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Checkr Developer Dashboard:
- Searching and filtering are now available for table columns on the Logs page.
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Checkr Dashboard:
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Checkr release notes 2022
Read MoreWelcome to the Checkr release notes! This page updates every 6 weeks to include changes to the Checkr Dashboard, Checkr API, and partner integrations.
12/06/2022
Enhancement
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Checkr Dashboard:
- The Checkr Dashboard has a refreshed navigation-centered design. Tooltips explain report statuses and actions.
- The Candidates page search fields have been optimized.
- Payment information moved to a new Payment & billing page where customers can manage their billing address.
- To help manage candidate story submissions, adjudicators can mark stories as read.
- Candidate Experience: Redesigned emails to candidates clarify what candidates need to do next and are more readable and clearer than the previous versions.
New Feature
- Checkr Dashboard: The Packages page replaces the Home page, and customers can now edit packages.
10/25/2022
Release notes have been on sabbatical, but they're back!!
Enhancement
- Checkr Dashboard: In-progress reports automatically cancel if the candidate doesn't meet the age requirement.
5/09/2022
Enhancement
- Assess: Added a button to the Lookback Period Rules page which allows users to download a blank template CSV. This template may then be edited and imported to overwrite existing Lookback Period Rules. For more information, see Use CSVs to export or import Lookback Period Rules in the Checkr Help Center.
Bug Fix
- Checkr Dashboard: Added a filter to convert EST timestamps submitted from one of our vendors to UTC, which is the standard Checkr uses to translate submitted timestamps to a Dashboard user's local timezone. Verification events will no longer appear to have occurred outside of normal operating hours.
4/25/2022
New Feature
- Candidate Experience: Added an optional step to the Thank You page of the Checkr-Hosted Apply Flow asking domestic candidates if they would like to submit feedback on Checkr’s Apply Flow process. Checkr will use the findings to better understand the experience from the candidate’s point of view, identify areas of improvement, and measure the impact of future product changes.
4/11/2022
Enhancements
- Candidate Experience: Candidates in the United States with out-of-country employment histories will now be able to enter their non-US addresses from within the standard Checkr Hosted Apply Flow.
- Candidate Experience: The Checkr Hosted Apply Flow will now be available to candidates working outside the US in English, French (FR & CA), German (DE), and Spanish (SP, MX).
- Checkr API: Added two new parameters to all Screenings objects: `records_hidden_by_assess`, and `charges_hidden_by_assess`. The `records_hidden_by_assess` parameter will list all charges hidden by assess, including the case number, file date, and court jurisdiction. The `charges_hidden_by_assess` subparameter will list the Checkr Assess category assigned to the listed charge, as well as more specific information, including the charge type, disposition, and sentence (if any).
- Checkr Dashboard: Added a pulldown menu to the filters section of the Candidates page which allows you to search by the report's origin: Continuous Check, Manual Order, Checkr API, and etc.
2/28/2022
No release notes were generated for this sprint.
2/14/2022
New Feature
Checkr Dashboard: Invoices have been moved out of the Account Settings page in the Checkr Dashboard, and moved into their own page, available from the left hand navigation bar: Invoices & Documents.
Enhancements
Checkr APIs: Updated the list of supported characters to include punctuation marks. For more information, see Supported Characters in the Checkr API documentation.
Checkr APIs: Non-US screenings may now be ordered through the Checkr Hosted Apply Flow using the Checkr APIs.
Checkr APIs: You may now complete a report using the Checkr APIs. Completing a report will change the status of the report and all canceled screenings, as appropriate. This action will also issue a `report.completed` webhook. For more information, see Complete Report in the Checkr API documentation.
Checkr Dashboard: Reports will now list and display any documents candidates have uploaded as part of their Professional License Verification.
Bug Fix
Candidate Experience: Fixed a bug which displayed the option to allow candidates to provide additional information for their report, even if the Candidate Stories option was disabled for the account.
1/31/2022
No release notes were generated for this sprint.
1/17/2022
Enhancements
Checkr APIs: Added two new parameters to the /nodes endpoint: `order` and `order_by`. Use these parameters to sort the returns for the GET /nodes call. For more information, see GET /nodes in the Checkr API documentation.
Checkr APIs: Added a new endpoint: Get / subscriptions. Use this endpoint to return a list of all subscriptions for the account. For more information, see GET /subscriptions in the Checkr API documentation.
Checkr APIs: Checkr APIs will now validate against the new Maryland driver license format of MD + 11 numbers. For a complete list, see Driver License validation in the Checkr API documentation.
Candidate Experience: Added an option allowing candidates to specify that they are currently a student at a listed school during the Education Verification apply flow.
1/03/2022
No release notes were generated for this sprint.
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Checkr Dashboard:
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Checkr release notes 2021
Read MoreWelcome to Checkr release notes! This page updates every 2 weeks to include changes to the Checkr Dashboard, Checkr API, and partner integrations.
12/20/2021
Enhancements
- Candidate Experience: The Candidate Portal will now display a banner to any candidate with an LA county search which has not returned Clear within 24 hours of the screening's initiation, informing them that their wait times may be delayed due to LA county's redaction of date of birth from all county records.
- Checkr APIs: Added a new parameter to the Subscriptions resource: `next_occurrence_date`. This field will list the next date the subscription will run, based on the `start_date`, `interval_unit`, `interval_count`, and the last date the subscription will run.
12/06/2021
New Feature
- Screenings: Added a new screening for international candidates: Identity Document Validation. This screening will verify that the candidate’s passport, national ID or driver’s license is authentic and validly in circulation. For more information, see International Screenings and What is Identity Document Validation? in the Checkr Help Center.
Enhancements
- Checkr APIs: Updated the Subscriptions resource to allow developers to Update a Subscription. Added both `node` and `work_locations` as required parameters to the Create a Subscription call.
- Checkr APIs: Added `work_location` to the request samples for both Create a Candidate and Create an Invitation calls. This parameter is recommended for all partner integrations, required for international reports, required for hierarchy-enabled accounts, and is a recommended best practice for all integrations going forward.
- Checkr APIs: Made significant revisions to the Checkr API docs to more clearly recommend the Checkr-Hosted Apply Flow (rather than the self-hosted Reports flow) as the preferred developer integration.
- Documentation: Added a new page which describes the SSN Trace exception process in greater detail.
11/22/2021
Enhancements
- Candidate Experience: Added 3 new pages to the Candidate Help Center to address the new MVR change in licensing process:
- There's something wrong on my MVR. What should I do?
- I have a new driver license. Why does my report show my previous driver license?
- I updated my license for one company, but my report for another company still shows the old license. What should I do?
- Checkr APIs: You may now use the Checkr APIs to update an existing subscription. See Update a Subscription for more information.
- Checkr APIs: Added both `node` and `work_location` as parameters for the Subscriptions resource.
- Checkr Partner Developer Guides: Added a Partner Certification Requirements Checklist PDF to the Partner Developer Guides for easy reference. Published significant revisions to the site to reflect this checklist, better describe the relation of nodes, packages, and Account Hierarchy, and require that partners enable ETA and use the Checkr-Hosted Invitation Flow in their partner integrations.
- Documentation: Added two new pages to the Help Center to provide more information on MVRs:
- MVR license records more fully describes the records listed in Checkr Reports.
- Checkr’s MVR Rules better explains options available to customers to customize Checkr’s default MVR Rules.
11/08/2021
Enhancements
- Candidate Experience: Checkr now provides candidates with a workflow through the candidate portal that allows them to update their driver license and PII after a report has completed, and request an MVR rerun. This will help accelerate the application flow, and increase your candidate pipeline.
- Candidate Experience: Candidates may now use the Candidate Stories feature to submit stories for all records appearing on their background check.
- Checkr Dashboard: The Report Log will now list both the origin of the report (manual order, API, invitation, etc.) and the originator of the report (joe.bob@checkrcustomer.com) when available.
10/25/2021
New Feature
- Continuous Checks: Launched a new feature, Continuous MVR, which allows customers to continuously monitor their workers’ MVR data. This feature is now available through both the Checkr Dashboard and the Checkr APIs. For more information, see Continuous MVR: The new standard in driver safety in the Checkr Help Center, and Continuous Check event webhooks and the Continuous Checks endpoint in the Checkr APIs.
Enhancements
- Candidate Experience: Special characters (such as á, ñ, and ü) entered by candidates during the Checkr-Hosted Apply Flow will no longer post an error.
- Checkr APIs: Added instructions for installing and running a local client using Postman, Insomnia, or the Checkr OAS3 API spec to our developer documentation.
- Checkr Assess: There are several new enhancements to Checkr Assess in the Dashboard:
- The Assess home page has been split into tabs: Rulesets and Settings. (The Settings dialog accessed using the gear icon on the rulesets page has been removed.)
- Admin users may use the Settings tab to hide records marked Eligible by Assess from the charges listed for the Pre-Adverse Action workflow.
- Admins may also use the Settings tab to automatically mark Eligible candidates Engaged. If enabled, users must also select the Packages for which candidates assessed as Eligible will be marked Engaged.
- The Rulesets page has been updated to more clearly indicate the status of listed Rulesets. The Status column has been renamed to Assignments, and lists the number of domains to which the Ruleset is assigned.
- By default, all reports that are canceled will be automatically given the Assess tag: Review.
- Checkr Dashboard: The Invoices page in the Checkr Dashboard now includes a column which lists available Subscriptions CSVs for our customers. These files provide details on the line items for a customer’s Continuous Check subscriptions.
- Checkr Dashboard: Customers may now set permissions to allow their admins to edit a candidate's custom ID or email address from the candidate information section of a report. Work with your Checkr Customer Success Manager to enable this feature for your account.
- Checkr Dashboard: Users may now add and edit nodes and work locations for Continuous Checks from the dashboard.
- Documentation: Updated several screenings pages in the Help Center to better describe Checkr’s search process:
- Screenings: American Samoa (AS) and Northern Mariana Islands (MP) may now be added to your screening packages. Please work with your Checkr Customer Success Manager to enable these US territories for your account.
- Screenings: Reports will now list both US domestic and non-US addresses for those candidates who submit previous addresses from multiple countries.
Bug Fix
- Checkr Dashboard: Updating the Start Date of a Subscription will now correctly update the Next Occurrence Date, based on the selected monthly interval.
10/11/2021
Enhancements
- Checkr Assess: Added the ruleset ID to the Checkr Assess page in the Dashboard. This ID will be listed with the timestamp and editor of the ruleset's last change, under the ruleset's name.
- Checkr Dashboard: Users may now add and edit nodes and work locations for Continuous Checks from the dashboard.
- Continuous Check: Candidates enrolled in Continuous Check will now be automatically un-enrolled from that screening when an Adverse Action is taken on any of their reports.
- Documentation: Added a new page to our help center that more clearly defines the difference between Packages and Screenings: Help me understand Checkr Packages.
- Screenings: Checkr now supports US Territories in our state searches. Work with your Checkr Customer Support Manager to enable these searches for your account. For more information, see US Territory Search in the Checkr Help Center.
9/27/2021
New Feature
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Checkr APIs: Added a new call to the Continuous Checks endpoint: POST / continuous_checks/{id}. Use this call to update the `node` or `work_locations` associated with an existing Continuous Check. For more information, see Update an existing Continuous Check in the Checkr API documentation.
Enhancements
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Checkr APIs: Added two new parameters to the Continuous Check object: `node`, and `work_location`. Use these parameters to associate a `node` and `work_locations` to your continuous checks. For more information, see Continuous Checks in the Checkr API documentation.
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Documentation: Added a new post to the Checkr Engineering blog: It’s always greener on the other pipeline. This post documents “how Checkr improved CI/CD pipeline reliability with analytics, new cataloging and fixing processes, optimized infrastructure, and a shared knowledge of flaky test root causes.”
9/13/2021
Enhancements
- Checkr Dashboard: The Checkr Dashboard will now include a banner which informs customers of temporary API outages, and links to https://checkrstatus.com/ for more information. This banner will also be available to candidates in the Candidate Portal and Checkr-Hosted Apply Flow, as appropriate.
- Webhooks: Checkr now allows customers to request more than the default two webhook URLs. Reach out to your Checkr Customer Success Manager if you wish to configure three or more webhook URLs for our account.
8/30/2021
Enhancements
- Checkr API: Added an `id` field to the Charge object, which is returned for all Checkr criminal screenings (county, state, municipal, and etc.).
- Documentation: Added the `segment_stamps` parameter to the /reports endpoint. `segment_stamps` is an array listing the node’s and its parent node’s name and tier in the hierarchy. Format: “Tier | Name”. For more information, see GET /reports in the Checkr API documentation.
8/16/2021
Enhancements
- Candidate Experience: Completed background checks will now be available in the Candidate Portal for 12 months from the date of completion, rather than the previous 6 months.
- Checkr Dashboard: The timeline for Health Checks (displayed in the report) will now include timestamps for the day the candidate appeared at the clinic, the day the specimen was processed by the lab, and the day our vendor verified lab results.
8/02/2021
Enhancements
- Assess: Assessed reports will now sort returned records by Assess tag: Escalated records first at the top of the list, Review second, and finally Eligible. This will enable adjudicators to work more efficiently.
- Checkr Dashboard: Updated the COVID-19 pop-up message to state: "As a health and safety measure in response to COVID-19, some courts and DMVs in Illinois and Maryland remain temporarily closed. This may delay the completion of some reports." All other states across the continental US have reopened at this time.
- Documentation: Added a new page to the Checkr Help Center: Checkr’s compliance post-processing. This document describes the systems Checkr uses to process records after they have been returned from court sources.
- Invoices: Checkr will now collect any applicable sales and use tax on the sales of its services for customers located in Texas and Pennsylvania. Customers will see this change effective on their July 2021 invoices.
7/19/2021
Enhancements
- Candidate Experience: Removed the date of the pre-adverse action notification from the post-adverse action email and PDF.
7/06/2021
New Feature
- Self-Service SSO: Checkr now provides an interface in the Checkr Dashboard which allows customers to manage their own Single Sign On services. For more information, see Self-Service SSO: Enable Single Sign On using SAML for your account in the Checkr Help Center.
Enhancements
- Checkr Dashboard: Added a link to the Education and Employment Verification section of candidate reports in the dashboard, which allows customers to review candidate-uploaded documentation.
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Documentation: Added two new pages to our Help Center:
- Checkr Lexicon: Lists and defines common Checkr terminology.
- Checkr's candidate alias process: provides more information on Checkr’s alias generation.
- Screenings: Taking Adverse Action based on the result of a report will now automatically un-enroll that candidate from any Continuous Check reports for your account.
6/21/2021
Enhancement
- Checkr Dashboard: Checkr has added disclaimer language to Candidate reports, under the SSN Trace header, that makes it clear that the address and alias history Checkr surfaces through the SSN Trace cannot be used for FCRA purposes.
6/7/2021
New Feature
- Checkr API: Added a new endpoint to the Checkr APIs: `/nodes`. Use this endpoint to return a list of existing nodes for your Account Hierarchy. For more information, see Nodes in the Checkr APIs.
Enhancements
- Checkr Dashboard: The Pennsylvania Access to Criminal History (PATCH) database check is now available to all customers. If PATCH is configured on a package, Candidate reports in the Checkr Dashboard will now include a link to see more information for any records returned by PATCH. Work with your customer success representative to configure this search on your account.
- Screenings: Customers may now create Packages which include both a breath alcohol and a urine test.
- Screenings: Checkr now offers State Criminal Records Checks for IL and VA. Work with your customer support representative to add these states for your account.
5/24/2021
New Feature
- Checkr Direct: Customers may now sign up for a Checkr account through www.checkr.com. Click Get Started in the Checkr Direct banner to enter your business email, and create a new Checkr account.
Enhancements
- Candidate Experience: Updated the Checkr Hosted Apply Flow for Education Verifications to no longer include a toggle asking candidates whether their degree was acquired in the United States.
- Checkr Assess: Customers may now re-sort their Custom Rules to set the order in which they will be applied. Use the up and down arrows for each rule to move them in the list. Rules will be applied in the order in which they appear in the Checkr Dashboard, from top to bottom.
- Checkr Assess: Added a Delete Draft option to the pulldown menu for Rulesets from the Assess Rulesets page which allows you to delete the selected draft.
- Checkr Dashboard: Added the permission to read candidate docs submitted through Candidate Stories to existing Checkr user roles Adjudicator, Admin, and Restricted Admin.
5/10/2021
Enhancements
- Candidate Experience: Required fields will now be more clearly marked required in the Checkr Hosted Apply Flow for candidates submitting their information for an Education Verification.
- Compliance: Added the state of Illinois to our list of Individualized Assessment locations. Customers will now see the flow required to process Individualized Assessment for candidates associated with the state of Illinois. For more information, see Individualized Assessment in the Checkr Help Center.
- Partner Integrations: Removed the Create new Invitation link from the SAP dashboard after the option to cancel the invitation has been selected.
4/26/2021
Released the next generation of Checkr Analytics
Updated our Analytics in the Checkr Dashboard with all new sections, graphs, and data visualizations. Checkr Analytics provides actionable insights to keep your hiring engine running more efficiently. Checkr Analytics allows you to lower costs with insights on turnaround time, volume, and adjudicator consistency. Analytics also allows you to mitigate your risk by evaluating your team’s consistency in adjudication decisions.
For more information, see Analytics in the Checkr Help Center.
Enhancements
- Checkr APIs: Added a `webhooks` resource to the Checkr APIs. Use this resource to create new, or retrieve or delete existing webhooks. For more information, see Webhooks in the Checkr API documentation.
- Checkr APIs: Updated the way in which results are returned for large hierarchies. Customers with large hierarchy mode enabled and pagination parameters specified in this request will be returned the given page and number of results per page. If pagination parameters are not included, only the first page of the hierarchy will be returned.
- Checkr Assess: Custom Rules and Count Rules are now displayed on two separate tabs in the Dashboard. Custom Rules apply across all charge categories and may include variables such as the number of offenses, the age of the record, or the candidate’s age at disposition. Counting rules are count based, and evaluate records based on their total number, as defined by your rule. For more information, see Assess in the Checkr Dashboard User Guides.
- Checkr Dashboard: Added a What’s new icon to the top right corner of the Checkr Dashboard. Click this icon to open a window with the latest updates to the Dashboard, a link to all Checkr Release Notes, and a list of important features that are coming soon (when applicable).
- Checkr Dashboard: Checkr will now capture the username of customers who enroll or unenroll candidates in Continuous Check, and list this name in the report log for the candidate.
4/12/2021
New Feature
- Checkr APIs: Added a new endpoint: Webhooks. Use this resource to create, retrieve, or delete webhooks. For more information, see Webhooks in the Checkr API documentation.
Enhancements
- Checkr API: Added a new parameter to all screening returns: `result`. This parameter will return the outcome of the screening, which may be one of `clear` or `consider`. We have also added a new value to the `status` parameter for all screenings: `complete`. `complete` will be returned when pointer screenings have completed. For more information, see What is a pointer search? in the Checkr Help Center.
- Checkr Assess: Added the ability to assign rulesets to Packages. For more information see Assign rulesets in the Checkr Help Center.
- Checkr Dashboard: Added text to exceptions listed in candidate reports in the Checkr Dashboard that more clearly explain the exception, and link to documentation for next steps to resolve it.
- Checkr Expungements: This service is now available to anyone from the Checkr website: https://checkr.com/expungements. Checkr candidates may now also enter a discount code to pay for the service.
- Invoices: Checkr will now collect New York and Washington sales tax on the pass-through fees to customers located in these states. Customers will see this change effective on their April 2021 invoice.
Bug Fix
- Checkr Learning Center: Users were briefly unable to log into the Checkr Learning Center using their Google accounts. Google login has been re-enabled for this site.
3/29/2021
New Feature
- Partner Developer Guides: Checkr has launched a new subdomain to serve our Partner developers: docs.checkr.com/partners. This site builds upon and replaces the PDF previously embedded in docs.checkr.com for this audience.
Enhancements
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Checkr API: In an effort to make our screening returns more consistent, Checkr has added one new parameter, `result` to all returned screening objects. We will also now return `status:complete` for all applicable screenings. For more information, see the SSN Trace response in the Checkr API documentation.
- The `status` parameter will now return `complete` for screenings which have neither a `clear` nor `consider` outcome.
- The new `result` parameter will return `clear` or `consider` for those screenings which have an outcome.
- Screenings which previously returned `status:consider` will now return both `status:consider` and `result:consider`. Non-reportable, or “pointer” screenings (like SSN Trace), will now return `status:complete` and `result:null`.
- Checkr Canada: Customers may now define a range for the number of previous employers candidates must submit for Employment Verifications.
- Checkr Canada: Candidates will now receive an email notification when their background check has completed. Customers may also choose to add French and English “Next steps” information to these emails.
- Checkr Dashboard: To more accurately represent their status, completed non-reportable screenings will now be listed as Complete rather than Clear or Consider in Checkr reports. Non-reportable screenings include SSN Trace, National Criminal Search, select State Criminal searches, and select Federal Criminal and Civil searches.
Bug Fixes
- Checkr Canada: Fixed a bug in which Credential Verifications were not appearing on the downloadable PDF for completed background checks. These Verifications will now be included when part of the screenings set for the report.
- Screenings: The Work Location drop down menu was not displaying countries for users with the role Requester. Users requesting international screenings will now see this option.
3/15/2021
Enhancements
- Checkr APIs: By default, `GET /hierarchy` will now return a paginated list of nodes when more than 20 nodes are present in the hierarchy. `GET /hierarchy` requests that include pagination will continue to return a paginated list, as requested.
- Checkr Assess: Added the ability to assign Rulesets to Packages, to Packages and Geos, and to Packages and Segments. For more information, see Assign Rulesets to Packages, Programs, Segments, or Geos in the Checkr Help Center.
- Checkr Dashboard: Adverse Action events in Report timelines will now include Pre- and Post-Adverse Action notice delivered and opened.
- Checkr Dashboard: Report timelines will now include notifications when reports are updated. For example, when a report is upgraded to a new Package, the timeline entry will read "Report status updated to "Pending" (Report upgraded to [New Package Name])".
Bug Fixes
- Checkr Learning Center: Users were briefly unable to log into the Checkr Learning Center using their Google accounts. Google login has been re-enabled for this site.
- Partner Integrations: An issue which prevented eRecruit users from syncing their Account Hierarchy nodes to Checkr has been resolved.
3/01/2021
New Feature
- Partner Integrations: All Checkr emails issued during the automated "Sign Up for a Checkr Account" workflow are now co-branded with the Checkr and Partner (when available) logos, and rewritten to better suit their intended audience.
Enhancement
- Checkr Assess: Expanded the Fairness and Compliance settings to be more granular in their definitions. Added several new settings, including settings to mark the following charges as eligible: Non-felony charges older than 7 years, Vehicles & traffic charges, Public nuisance charges, Prostitution charges, and Charges when candidate’s age was under 18. See Assess: Fairness & Compliance settings in the Checkr Help Center’s Dashboard User Guides for more information.
Bug Fix
- Account Hierarchy Dashboard: Fixed a bug which returned all candidates for the account when downloading the CSV from the Candidates page. This file will now include only those candidates within the node assigned to the user downloading the CSV.
2/15/2021
Enhancements
- Checkr Assess: Fairness & Compliance and Custom Rules now display the type of charge or screening to which the rule applies. Use the Applies to pulldown menu in the Custom Rules editor to select charges or screenings to assign to rules.
- Checkr Assess: Added a new Screening Status is pulldown menu for custom rules, which allows customers to select whether the status is Clear or Consider.
- Checkr Dashboard: Report timelines will now include notifications when reports are upgraded. When a report is upgraded to a new Package, the timeline entry will read "Report status updated to "Pending" (Report upgraded to [New Package Name])"
- Checkr Dashboard: Using Candidates > Invite Candidates to order an international package for an Account Hierarchy enabled account will now prompt users to select the report's permissible purpose before issuing the invitation.
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Reports: Report ETAs will now be updated when their estimated completion date passes. While 90% of reports will complete before their initially generated ETA, some will take longer than expected. This updated ETA will be based on the current status of the given report, its screenings, and its history. For more information, see Checkr ETA: Better estimates for report completion in the Checkr Help Center, and Report ETA in the Checkr API documentation.
Note: Report ETA re-predictions are guaranteed only for reports created on or after Feb 8, 2021.
Bug Fix
- Checkr Dashboard: Fixed a bug which returned all candidates for the account when downloading the CSV from the Candidates page for an Account Hierarchy enabled account. This file will now include only those candidates within the Node assigned to the user downloading the CSV.
2/01/2021
Enhancements
- Checkr Dashboard: Added an Export to CSV button to the Adverse Actions > Search page. Click this button to export all listed Adverse Actions.
- Checkr Assess: Fairness & Compliance and Custom Rules now display the type of charge or screening to which the rule applies. Use the Applies to pulldown menu in the Custom Rules editor to select charges or screenings to assign to rules.
- SAP SF integration: Checkr will now generate an error when SAP SF users create a new invitation for a Checkr candidate who has an existing, non-expired invitation. This will prevent multiple invitations from being sent to a single candidate.
- Screenings: Added Coast Guard certifications to the list of Professional License Verification types.
Bug Fix
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Checkr API: Updated our API documentation to more accurately reflect the 400 errors issued for the POST /candidate_stories call. We now list two 400 errors: "Candidate story documents limit exceeded", and "Candidate stories limit exceeded".
1/19/2021
Enhancement
- Screenings: Fingerprinting and gender disclosure are no longer required for Indiana state searches.
1/04/2021
No release notes were generated for this sprint.