Welcome to Checkr release notes! This page updates every 6 weeks with changes to the Checkr Dashboard, Checkr API, and partner integrations.
04/17/2023
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Bug fix
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Checkr Dashboard:
- To avoid partner customers seeing duplicate packages through multiple partner integrations, new partner customers can access only the packages below:
- Packages from the associated partner
- Packages created by the customer
- Packages created by Checkr
Enhancements
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Checkr Dashboard:
- Assess offers custom categories for motor vehicle record (MVR) rules.
- Customers can pause the adverse action process to have more time to review candidate-provided information. The pause can last up to 30 days.
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Candidate Experience:
- The Candidate Portal more clearly indicates which reports need the candidate's attention. Candidates also receive more information about providing documents to resolve exceptions.
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When candidates enter address information, a Google service automatically completes their entries.
New product
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Checkr Dashboard:
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Assess Standard is a new, fully self-service Assess product. Assess Standard clears records according to customer guidelines and assesses records as Clear or Review.
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02/28/2023
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Enhancements
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Checkr Dashboard:
- The Ineligible persons tab on the Continuous checks page lists near-real-time errors preventing enrollment in Continuous MVR (motor vehicle record).
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Candidate Experience:
- Candidates can access all of their reports from the past year in the Candidate Portal.
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Candidates who live or work in England or Wales can use live, online identity verification when they submit their identity digitally.
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Partner Dashboard:
- A screen-size-optimization change makes the Submit Account button more apparent.
New features
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Checkr Dashboard:
- Customers can customize packages based on their location and save packages for later use.
- Customers can order international motor vehicle record (MVR) reports with history for candidates who have a Canadian work location and Canadian driver's license. The international MVR report provides information about the driver's history of incidents.
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Candidate Experience:
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Candidates can now receive SMS notifications about the events below:
- Application receipt
- Background check completion
- Driver license exceptions
- ID verification exceptions
- Social Security number (SSN) exceptions
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01/17/2023
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Enhancements
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Checkr Dashboard:
- Reports for deauthorized accounts show the Canceled status instead of Suspended.
- The Analytics page now shows worldwide data.
- Customers can enroll people in continuous checks with an assigned node and work location.
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Candidate Experience:
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Redesigned SMS messages to candidates clarify what candidates need to do next and are more readable than the previous versions.
- The redesigned Reports page shows candidate reports for the last year and which reports require candidate action.
New features
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Checkr Dashboard:
- International motor vehicle record (MVR) checks provide information about whether candidates with Canadian work locations and driver licenses are legally eligible to drive.
- Admins can create user roles with custom permissions for log access and developer settings.
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Checkr Developer Dashboard:
- Searching and filtering are now available for table columns on the Logs page.
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